For decades, Toyota cars were synonymous with the highest quality products on the road. However, many are now asking if that same quality of excellence still exists today?
In fact, if you watch their commitment to excellence video to the left you'll sense that even they are aware of their recent shortfalls.
What "say" you? Sign our Complaint Book. Also, see Google Complaint .Com to express any questionable Toyota Adword ads that you may find in Google searches.
This Month's Featured Complaint:
Steven said:
Took my 2005 Toyota Tacoma in the Uniontown, PA dealership to look at my AC unit and why my engine light was on. After several hours they found that there was a leak in the AC and also the tranmission range sensor circuit was not working. Estimate at this time was $600. Didn't have this at this time and told them I'll be back at the end of the month which was June 20ll. When I called back on June 28th they didn't know what was going on. The Customers Relations Manager came on the phone and said that the estimate will now cost $1700 instead of the $600 that was told the first of the month. Look like I'll have to get a pay day loan just to pay that off. They just got a letter stated that parts for this would actually be more. What is this??? Been a loyal Toyota customer for several decades. Not fair at all and I think you are messing with us and actually want more money for a car or truck that is suppose to bring a good opinion. Lies and I mean lies. Going to the Better Business Bureau and put Toyota down if something is not done to our (customers) advantage.
Pat verber said:
Brought a new 2011 highlander in Dec 2010 and with less than 1800 miles the power steering goes out. This happened while on a road trip so it had to be towed to a dealer in Knoxville andthey couldn't read the computer so they said nothing was wrong with it. Not being able tot read the computer should of been a clue something is wrong. Pick up the car 60 miles down the road same thing the power steering goes out. Towed again to another dealer they replaced the computer and now fixed. BUT...I have over $1,000 of personal expenses from towing and car rental (which they arranged) and Toyota sent a check for $175.00 for reimbursement. THIS NOT THE RIGHT WAY TO TREAT CUSTOMERS