we have 1 innova car , which was provided to sunny toyata on 17th feb for dent/paint service. we appreciate the sudden action to listen of our demand for car paint and suggested to include some part of car body for dent/paint . during discussion our major concern was for dent/painting of boot / car trunk/ diggi. after lenthy discussion finally we provided with job card and nett price quote for work but today during our visit to sunny toyota service station, we surprised that car trunk/ boot was not put undre repair. 1) if the service advisor had to mention us only the unnecesarry car body part for dent/paint then how he overlokked our demand for dent/paint of car trunk/ boot/ diggi 2) we understand that these professional ( service adiser sunny toyota , Agra/ U.P- mr. gopesh dedi) are hired for making more monetary sales to clients but at the cost of overlooking the demand of customer is unexceptable. 3) today when we reached with our concern for car trunk /diggi dent paint, then we were provided with cold answer -- it was not mentioned 4) why we were advice to include the other body part of car for dent/ paint and now finally imposing that we never mentioned for diggi area. 5) we never made mistake to mention the diggi area but trusted that all our demands/requirments for car we will be taken care with the price offered.

To sir/ madam, I have recently bough a toyota etios, VIN no:MBJB2ZBT300029791~0811, Engine no: 2NR V037571, Key no. : 51872, colour: vermillion red, Int colour: INT. CLR FOR GS GRADE from PIONEER TOYOTA EM PEE MOTORS LTD. 177 H &I, Industrial area, phase- 1, chandigarh-160002, email: info@pioneertoyota.com. The staff of above mentioned dealer is rude to the customers, totally unprofessional staff. They harass the customers with who have already bought the car like me. they also misbehave with the customers.This kind of attitude of your dealers staff is highly disgraceful to your company. I hope some strong action would be taken against this dealer so that in future your company's name is not disgraced for these kind of dealer's and their staff. I may also request a written apology from your dealer/ staff for their misbehavior and their crudeness. Hope some strong action would be taken against them as soon as possible. Thanks for your help in advance. Kind regards Dr Balwinder Kaur

To Whom It May Concern: Your company helped pay for the outrageous content of MTV's I Just Want My Pants Back . I am writing you today to ask you to defend your support of a program explicitly targeted to impressionable teens and which has already included a prelude to a sexual foursome and a woman asking a man to stick his finger in her rectum during intercourse. Without the advertising dollars of companies like yours, programs like IJWMPB could not exist. The advertising industry is premised on the assumption that viewers will be influenced by what they see on television. That influence does not end once the commercial break is over, which is why your support of IJWMPB is simply indefensible. It is my sincere hope that your company will use its unique position as a sponsor to positively influence the content on IJWMPB - or take your advertising dollars elsewhere, and instead support programs with content that supports, rather than undermining the values parents are trying to instill in their children. Failing that, your continued support for the content on IJWMPB could only be viewed as an endorsement of the offensive messages on that program. As a consumer, I can not in good conscience support with my hard-earned money, a company that shares those values, and will weigh your corporate values against the corporate values of your competitors when choosing which products I and my family use.

Dear Toyota, I had purchased a Toyota Etios G Model in the month of November 2011. When first time we had visited the showroom at dwarka sector 9 we are very much assured of taking a diesel car – Liva, but one of the executive from the showroom compared the benefits of taking an Etios with petrol and CNG option over Liva. We are also not very much sure of this CNG option but that executive confirmed us that the CNG fitting has being recommended by the Toyota itself and thus there is nothing to get worried. On his assurance we purchased the vehicle Etios G model with CNG option instead of Liva Diesel. We had been told that we can install the CNG cylinder after 2000-3000 KM running as what their fitter company Minda or Miranda has recommended them. We said okay. After first servicing when we reached the showroom to get our CNG installed, beyond our comprehension, they declined by saying that it will hamper my warranty as installing CNG is not eligible as per the Warranty clause. This does not end there, after this disappointment we were left with no option but petrol. Then a problem started with the steering. After driving some kilometres it becomes so heavy and rigid, from no point it behaves like a power steering. We took our car to the service centre after about 5-6 hrs of examining they come to the conclusion that there is no problem in the car. But the problem is still there. It is our first car and we have purchased it with lot of efforts and with lots of enthusiasm but with experiences like these we are feeling like cheated or robbed. We could never ever have expected such treatment from Toyota. Help me out with both the problems. Kindly coordinate with your Dwarka dealer and solve out our problem. I had suffered a lot first because of that cheating of no CNG option declaration after purchasing and secondly the steering problem. Waiting for your response ASAP. Regards, Ruchika Sharma.

regretfully i have to state that i had purchased toyota corrolla which people says is a very good vehicle at 21000km i had to bear charges 4 replacement of all disk and brake pads againat57000km brake pads had 2 be replaced now again at89000km disk,brake pads,along with the rear right bearing needs replacement so what is the use of buying such a costly car with a good brand name which company's claim i humbly request the company to get me free replacement of the p arts which are getting worn out so ouickly due to some manufacturing defect to maintain companie's good brand name voc memo also submitted at uttam toyota sahiababad ghaziabad mob 9810041120 thanks

I have a 2005 Toyota Highlander. The heating unit wasn't working and blowing out cold air when it was turned to hot. I brought it in to my own service station and they thought it was the thermostat so I paid $200 for that service and when I drove it home the heating unit was still not working and blowing out cold air. I brought it back to my service station and they had to call the Toyota dealer for advice. It turned out that this was a "known defect" in the Highlander and it would cost me "the consumer" over $900 to repair as I would need to replace the entire heater control unit plus pay an additional fee for the plate cover since the cover size has changed on the unit so I wouldn't be able to use the one I have now ... I think it's horrendous that the consumer needs to pay for a repair of a "known defect" instead of it being part of a recall on the unit itself. I don't have the funds to pay for this repair so will have to manage through the winter with cool air blowing out. I would certainly appreciate a response to this complaint as I'm sure other consumers have experienced this issue. Again, if it is a known defect (which the Toyota service station admitted to), I think that Toyota should be responsible for fixing the problems.

Dear Sir, Please confirm yourself my vehicle Toyota Etios Engine & Chassi No As under: Engine No. 1200116 Chassi No. 003505 Vehicle No. MH 12 HN 1881 Front side suspension even backside suspension are not working properly. I have given lots of time complaints on your authorised service centre, Baner, Pune. In the time of first servicing they have take 8 days for resloving this problem. but till date thay have not slove our vehicle suspension problem. your service centre Baner supervisor advice to me please use vehicle some days for resolving this problem automaticaly. now trouble in suspension front & back increased. Please Resolve our Vehicle problem as soon as possible. Your authorised service center supervisor Hemant kale are not accepted the vehicle running in the trouble. For your kind information please inform me immidiatly for resolving my vehicle problem. if my vehicle problem is not solve immidiatly i have go through media & consumer forum. I wait for your reply. Regards Mr. Arvind Yenpure 9372259359 9373131828

GOOD MORNING SIR SORRY SIR WE HAVE TO SAY TO YOU THAT YESTERDAY I HAVE RECEIVED MASSAGE YOU COMPANY CONTEST RELATED AND YOU COMPANY PROVIDE AND INFORMED THIS E MIALID (toyotadpt43@shquiptar.eu) BUT I DO NOT KNOW ABOUT THAT WHAT IS THIS . PLEASE INFORMED ME THIS MOBILE NUMBER-+919891966534 THIS ACCOUNTER NAME KRISHNA THAKUR

I was all set to buy a new Tundra and went so far as to have preauthorized the finacing. I contacted the dealer and he was very keen to help. Get there and they want to loball my trade in saying the Black book value is only this much...about $6000 les than current market value as listed in the local internet adds; they would not budge on trade in values. I was so p...off I went to a dealer in another province. Same deal. They talk like they want to deal, but then Lowball the trade in so they earn more on discounted vehicles. Obviously Toyota is not serious about customer loyalty or integrity.

I purchased a 2006 Prius and have replaced at least 8 headlights, some have been covered by Toyota but I think this is excessive. I am tired of being stopped by the State Police and the dealership can't find the problem. What should I do? A salesman told me to solve the problem by trading it in. Why should I? Help!!!

2007 Rav4 cabin air filter filled with firewall material. While car was still under warranty, Dealer simply changed the air filter. Two weeks later same thing, it has been an ongoing problem; only now the screen at the top of the cabin air filter has been eaten through. Web research states this is a common problem so why has it not been fixed with a .20 piece of screening?

I bought Toyota Corolla Altis about 15 months back, there has been problem with the gear shifting since the day one, I informed the company of this in the very begining but no results though some of the Toyota officials did pay visit. Ever since I inform them everytime during service also but yet to get any solution. Its gear shifting is pathetic, just dont go for this car.

I am writing this complaint because I have just had it with the Prius auxiliary battery not charging. I already replaced it and the problem pesists. I purchased a 2007 and although we love the car, it has been a bit of a roller coaster. The problem, I am told, is my short 2 mile commute. I was not told this when I purchased the car! The problem is when you drive only short distances, the auxiliary battery will not fully charge and this leads to problems starting and or shutting off the car. What is worst, I bought a battery booster but there is no access to the trunk from outside if the battery is low so I cannot get my battery buster! How could toyota not put an easily accessible mechanical latch release on the trunk, like if the front by the dirvert seat which is common. I know I can get to the trunk from inside the car but this is not always possible or convenient, especially with two kids and a trunk full of stuff (stroller, groceries, etc.,) I am asking Toyota to please advise Prius buyers that the Prius is not meant for short commutes less than 10 miles (as I have been told by the Toyota service center here in my town).

Bought new 2012 Camry from Sports City Toyota in Dallas on 11/18/11. After driving for a few days noticed there was some wind noise coming from drivers side door/window. On inspection found large gap at top right hand side of window,space between door and fender 1/2 in wider than passenger's side door, dash to door space on inside 1 in wider than passenger's side dash to door. Door now making noise when opening. Sport City acknowledges problems and tells us its a mamufacturers problem. Check doors/windows for gap problems before you buy a new 2012 Toyota Camry. There is no doubt my car has a serious door/frame defect.

I brought a Rav 4 in 2003 which cost me £17,000. money which I thought would be a good investment and years of trouble free motoring !! how wrong I was. I have had nothing but problems and not one of the numerous garages that have looked at the car could find the root of the problem. After much heartache it was scrapped yesterday for £400. I have since gone onto various websites and found that there are thousands of complaints from around the world about this particular year and make. I shall never buy another Toyota and would strongly advise anyone else I know not to either. Toyota should have the decency to own up to their problems and compensate in good faith

Went in to Coos Bay Toyota dealership today for routine oil change. Came out paying a bill of $429.35 for a new water pump and drive belt. Now my car is a Certified used car, 2005. Was informed that cost was not covered since those parts are "wear and tear" items! What's the use in buying Certified? I owned a Nissan for 20 years and never had to replace the water pump or drive belt. Has Toyotas quality gone down hill? Very disappointing.

I booked and paid deposit to secure a new Toyota Altis on 28 Sept'2011 and it was clearly stated in the retail customer order the delivery date in Nov'2011. However on 9 Nov'2011, Borneo Motors informed me that the vehicle will be delay for 2 months. After I raised my concern on the delay of delivery on 15 Nov'2011, Borneo Motors again sent me a letter on 21 Nov'2011, informing me that in their Standard Terms and Conditions of the sales contract under items 7(Delivery) and 11 (Force Majeure), Borneo Motors shall not bel liable for any loss or damage arising directly or indirectly out of any delay in delivery. I would like to highlight that these "Terms and Conditions" are in super super fine print that can hardly read. So Borneo Motors is using these super super fine print to get away with the delay in delivery. I wonder what is the point of putting down the delivery date since Borneo Motors will not honor to it. Can Toyota Motor Asia Pacific answer to this?

i am having a toyota innova and i am living in india haryana i am totally fed up of toyota service in india and i was planning to buy a new car of toyota but your bad quality services changed my mind... i comlaint 10 -15 times in toyota customer care and they always said that they will solve my problem in 24 hours. and they not even single time solve my problem. my innova is facing a problem from last 4 months and i give my car to service station 5-6 times for 3-4 days.. but still my problem is not solved.. i born near about 50000 rupees expenses on my car. in warranty period and still my car was facing that problem... now the only option left for me to sale my car ... reply me help me as soon as possible.. karan gupta mobile no +919466941122

This is in regard to my Vehicle booking on done on 30th August 2011 at Toyota Lakozy in Malad. I have made full payments for this vehicle and still after a period of 3 months almost I have no clue when I will get the vehicle. I am in constant touch with the sales person but understand from him that it is not under his control and that the same will be advised as and when the vehicle is allotted. I am surprised that Toyota has such long lead times of 3 months on a vehicle such as Innova which is a basic 7 seater model ( INNOVA 2.5G M4 â?? 7GS â?? Champangne Mica metallic ). Order No. : ORD110001447 Receipt no. : REC110003176 dt. : 30-08-2011 Dealer code : MU02A I request your looking into the subject matter and let me have the vehicle in time.

I bought a new 2011 Venza on 11/7/11. When I went to use the valet key I discovered the glove box does not have a lock. Why is it called a valet key when it can't serve that purpose? This is a higher priced car than the Camry which has a lockable glove box. What a big disappointment.

Yesterday I went to Toyota dealer in Rockford,Illinois with my Yaris on extended warranty.I told them that bearing in transmission is bad.I left them the car.Day passed & nobody called me.I called them 15 min before 5pm.They told me what I told them:bearing in transmission is bad & that car needs new transmission & that they located one with low miles on E-Bay for 900$, but whole deal has to be approved by insurance company which sold me extended warranty.Day two:Nothing.Nobody called me.I called them:Insurance company is still working on it & I will be first to know.Sure.

Hi my name is Penny, I emailed Pubelo Toyota and told them what kind of truck I had and that I had NO money for a down Payment. Well they emailed me back and set up a appomint so they could see my truck. Well after 6 and a half hour they let us drive off with a FJcruser. We ask the 5 times who will finance uo, They told me donot worrie,we will finde someone.Well one month and one day later they called me and told me we neede to bring theFJ cruser back they could notfind anyone to finance us. We took it back with a full tank of gas witch there was not but a little gas in it when we got it.And now we are one month late on our payment on our truck.Cory's answer to that was that is your problem.I have owned 5 Toyota trucks and never have been treated or talked to so bad. I WILL NEVER GO TO PUEBLO TOYOTA. I THINK THEY DID ME WRONG.

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Hello you please help me in my problem with my car Toyota Corolla in Cairo Egypt My car model 2009 South African and even within the warranty and now suffering a lot of transmission and lack of regularity in the car during the traffic within the city and involved in accidents because of erratic driving in the Transmission I am a regular in the maintenance of the car in the Toyota Service Center Egypt Clutch was changed crew gases at 5000 km And now the car 20,000 km and the need for change again This defect toll on many in the drive, as well as maintenance and repair of the damage that often So I ask you to kindly approve the applications you pull this car and replace them with one another Automatic Note that my car Hai Line Corolla 2009 South Africans are going so far, only 20,000 km and I do not bear to move out because of this defect Thank you for the Assistant My car : # 503025761 Motor: # 96529 Name : Hisham Ahmed Elwan Email : Hisham_elwan1000@hotmail.com phone # 00201003090555

I walked into Central Florida Toyota for an oil change to find out I need "60K service" that will cost $256 dollars. As if that wasn't enough of a shock, they come to me in the lobby to tell me that my water pump is leaking and it will cost $850 and I should replace my tires but they will be on sale next month. ($400 minimum). I tell them not to do anything until I think about it and decide what to do. So as I'm standing in astonishment over the costs I'm told they can give me an estimate on a trade in. So I comply and once I look at cars, they offer me pennies for my car. Not expecting to buy a car I have no idea of the value of mine. After saying not interested once, they end up giving me $6000 (which I later find out it was worth roughly 12,000). After some discussion on costs, the service rep comes to tell me my car is ready. I never authorized my car to be repaired. So I now have a choice, come up with $1100 dollars or take on monthly payments. During the entire negotiation I expressed my concern to Badr, my salesman, over a lease but after 5.5 hours in the dealership I'm exhausted and coaxed toward a lease, I give in and take the lease. So now, in 3 years when my lease is up I can come up with 12K (5K more than purchasing the car) to buy the car or turn it in and have nothing as a trade for a new one. Had I not been in a state of shock over costs and exhaused after the time, I would have purchased the car and been done with it. I tried to renegotiate after the fact but Chris the Manager, was not willing unless I turned in the lease, got nothing in return, my trade in is now gone so I have nothing to give, and buy a new car with less features for 100 dollars more a month. So unless you are prepared to buy DON'T EVEN WALK IN THE DOORS OF THIS DEALERSHIP. This was absolutely my worse car buying experience ever. I've had my car 2 weeks and am dreading the next 36 months!

I own a Toyota Corolla of 2005, with only 32000km. It has a problem with the column steering and its repair cost about 1000â?¬. The local agency in Greece, considers the problem as something normal, since the car is six years old, nomatter the low mileage. I wrote a formal complaint to Toyota Europe, and they forwarded the complaint back to the local agency for its resolution. My problem remains unresolved but what I learnt is that today's Toyota has nothing to do with the past. Today's Toyota has no quality, no reliability and the most important no respect for the customer. With their behavior they showed that they do not care for their image and their brand affinity. No more Toyota for me and my family. (It was the fourth and the last Toyota that we bought).

I had a test drive in Etios Dieseland Leva Diesel. Both are excelent except for the very hard clutch pedal. Soft clutch is very essentialin peackhour driving condition. I fee, rectifying this is not a very big deal for Toyota. Please reply. Regarding this I spoke to Mr.Jeyaraman in Your Tirunelveli show Room.

I brought my 2000 avalon to TOYOTA NORTH in July 2011. The code error was PO446. I paid 322.00 repair. In October 2011 the same code error PO446. This time the bill is 664.00. I refused the repair. Toyota North is playing a guessing game at the car owners expense. Is there a true toyota expert to fix my car in one visit with a guarantee. I don't believe Toyota North is able to fix and guarantee a repair.

This complaint is for Toyota of Bristol, TN. I bought a new 2011 Camry in December of 2010 at Toyota of Bristol, Tennessee. I now have between 10,000 and 11,000 miles on my camry. I took the car to the dealership on Saturday 9/24/2011 for a regular service and oil change. I left the dealership and less than 5 miles from the dealership I received a call, Chris stated that they thought that the mechanic left a wrench under my hood, he also stated that there may be a problem with my filter, that they have had problems with this filter before and then told me there was oil on the pavement where my car was parked. I immediately turned around to return to the dealership. In less than a minute my car started making a knocking noise. I pulled over and a technician came to the roadside and changed my filter and put almost 5 quarts of oil in my car. I returned to the dealership and demanded that they check my car for damage, they say that there is none, or maybe they didn't want to find any. I don't believe this. Before this incident I was 100% satisfied with my Camry. Now, I can't look at it without getting angry. I have told them that the only thing that would make me happy at this point would be a new car. I am willing to accept a new car and pay a fee for the miles that are on my 2011 camry. The service manager told me someone would call me on Tuesday, it is Friday and no one has called. If I or anyone else were purchasing this car from a car lot used and knew that it had been run dry on oil, no one would want it. I travel for a living and have to depend on my vehicle. I am not willing to accept, "oh, we're sorry this happened, but we will take care of you if you have problems." I have a Toyota Sequoia in my driveway along with another Toyota Sequoia that my daughter bought a year ago. I have been a Toyota of Bristol customer for several years, this is not the way you keep your customers. Brenda Kilgore

I have a 2007 Camry with 50k miles. Took it to dealer with check engine lite on. NO code found that corrosponds with their computer. After one week at dealership they have decided it's the main computer. $1,000 + just for parts. So I have been without a car for over a week now and out of pocket a grand plus for something that should have lasted alot longer.

This poor review is for Toyota the automobile, and Texas Toyota of Grapevine. I purchased a 2007 Toyota 4Runner new in April of 2007 from Texas Toyota of Grapevine (TTG). I currently have 60K miles on my car and have needed to have the A/C blower motor replaced every year, due to malfunction, since I bought the car. That includes 2007. So in a nutshell I have had to take my car in to have the blower motor replaced in 2007, 2008, 2009, 2010, and now 2011. I unfortunately did not buy an extended warranty, and the parts warranty is only 12 months. Fortunately, the part doesn't work for a whole 12 months. Usually about 11 months. But since my 40K warranty has expired it has become harder and harder to get TTG to replace the part. This year I called the Service Director of TTG, "Chris" to get him involved. We schedule an appointment to have the part evaluated a week later. One week passes, and I take my 4Runner in to TTG and I get the canned response, "Nothing seems to be wrong with it." Another call goes into Chris. I get his voicemail, and leave a more heated message. Thankfully he pushes the part replacement through. But Chris HAS NEVER ORDERED THE NEW BLOWER MOTOR! Now I have to pick up my car and take it back out to TTG when the part arrives. This could be an oversight, or it could be that he never planned to replace it. And it is a complete inconvenience to me as TTG is in the middle of the horrible freeway construction on Hwy 114. My 4Runner had another malfunction at 42K miles, again I only had the 40K mile warranty. The electric lock actuators stopped working in each of my doors. That means I have to manually lock and unlock them. This costs $460 each door to replace!! This time I was told, "Sorry your warranty has run out." Of course. The lack of customer service at the Texas Toyota of Grapevine service department is ridiculous. They would prefer to haggle over a $35 part, than to have a repeat customer.

Sir, We have 2 vehicles Corolla 2003 1.8 and 2007 prado GX. Our Corolla is running good since 8 yrs, but recently our Prado's A/C unit left side is giving out hot air (2 months now) and when we took it to the main dealer, they are asking us to change the whole unit at an exorbitant price of QR 5000 plus labour charge of QR 300. We already paid this labour fees for the inspection. We changed the battery thinking that might be the cause but it was not. What can we do now? This price is too much for us.

I'm looking for any 1996 to 2000 Tacoma owners who were offered Warranty Enhancement for frame RUST CORRISON. I received my letter in August stating that "Toyota will inspect the condition of the frame. If they find rust vorrison perforation,they will either repair or repurchase the vehicle as long as it;s in the parameters of the Warranty." I had my 1996 Tacoma inspected,yesterday and learned that I have a perforation but my coverage had already expired in March! I DIDN'T RECEIVE THE NOTICE UNTIL AUGUST. I was sent home with an unsafe vehicle and condolences!!! Has anyone else gone through this?

My bearings are bad at only 40K miles. The bearings should last much much longer but toyota doesn't care . It is clear that they cut corners using cheap parts. Is their responsibility for the bad bearings but they don't care. Shame on Toyota for treating their custumers they way the do. SHAME ON YOU toyota !!!

Sliding power door of 2004 Sienna: Door got stuck open. Tried to manually close, cable snap then, a minute later, entire assembly broke and crashed inside of door. Dealership repair: $3,000! I am seeing a ton of blogs about this. Toyota! Recall needed!!

I met with a small accident, where I started my car at the signal, was about to take a right turn & another car brushed me while taking the right turn. It was shocking, that, the other car hardly got a scrath & my bumper came out. This is the second time that the bumper of my car has come out. Though my car is insured, I really dont know what quality material is used while making the cars. They are like delicate darlings.

My 2007 Camry Hybrid began making a buzzing noise every 5-7 seconds (even after turning off my engine). I went to the Toyota dealership and performed a full diagnosic. Apparently, there seems to be an issue with my ABS, (anti-lock braking system) but they can't identify the problem - there was no light indicating any problem either. They just recommended that I replace the ABS just in case of safety reasons. The total cost of replacing an ABS with labor included was going to be approximately $2,300. I called the Toyota Cusomer Experience Center for any kind of assistance, discount, and/or reimbursement...the best they offered was a $650 discount. If they claim that there is technically no problem with my vehicle and they cannot even identify the problem with my vehicle, why should I have to pay any amount? In my opinion, that is considered a defect or a malfunctioned product (that supposedly should not ever fail). My family and I have purchased a total of 7 Toyota/Lexus vehicles in a span of 18 years (94 Pickup, 94 4Runner, 96 Avalon, 99 Avalon, 2000 Lexus ES, 2007 Camry Hybrid, and 2006 Lexus RX). I would consider that loyalty...and if they can't even cover a 'defective' part in my vehicle, I for one will NEVER purchase a Toyota vehicle EVER again.

I have a 2009 Corrolla that now needs an engine harness that is going to cost me 1500.00 Toyota has said that they will not do anything to help me out. I switched from Honda to Toyota because I always heard what a great car they were.....what a bunch of baloney. I will never buy another Toyota and I will tell everyone I know about the experience I had with customer service and the dealership...

I bought a new Toyota camry 3 months ago. I did the 1000km and the 5000km service puntually at the Toyota Cheras service center. I noticed a change in the paint colour over the bonnet. I informed the service staff. They said they're going to check it and call me in few days. After that the called and said the colour fade is due to external factors. I'm not convinced and i don't agree. It's not a scratch, it's a colour fade. The car is only 3 months old. How could i pursue the case. Toyota claims a 3 year warranty on paint. That's my worst experience with a new car. I don't trust toyota anymore, and i won't recommend anyone buying it. My car plate number is WVJ 6494

My toyota Avanza 1.3 Manual which was bought in Mac 2011 and still under warranthy has been giving me a lot of problem. 1) Air condition was not functioning - compressor changed less than 1 year. 2) The car could not start - and if it starts the engine dies off while driving or when I slow down. Very dangerous. Repaired 3) 1 month later the same problem as above happens again. Now within 1 and half year this is the 3rd time my car is sent for repairs at service centre. Very dissapointing, I do not trust TOYOTA brand anymore. I am from Malaysia. Car number WTS 8583

I am proud owner of Toyota Etios (MH 04 EX 3055) purchased on 24th June 2011 at Mumbai India. I have observed on 2nd September 11 that defogger of rear screen is not working and wiper blade is making huge noise as if something is stuck therein. I immediately took my car to Millenium Toyota (Mira Road) service station on 3rd September 2011. I have been explained by Service Engineer that my car is under warranty and they have to send snaps and video clips of rear screen and wiper blade to TKM for getting approval for replacement. Even at the time writing of this feedback, I have not yet received any satisfactory reply from service station regarding resolution of above problems. May I request you to advise me the following: 1. The reasons for these problems within 2.5 months of buying of vehicle. 2. The reasons for delays in fixing issues. 3. Why I should not be compensated for agony to me, as both Defogger and wiper blade are must during rainy season. Trust some responsible official will reply to all my concerns ASAP.

Back in 2008 I purchased a 2008 Tundra. I drive about 45,000 miles per year for my job and figured that Toyota has always had a good record of making a quality vehicle. It should be known that I previously drove F150's and they were good trucks. After 58,000 miles my front differential went bad in the Toyota. No problem, thought it was weird to have that type of item in a truck go bad considering it has seen about 40 miles of 4x4 use since I bought it. Brought it to the dealer where they promptly told me there was a known TSB for this item and it was replaced under warranty. Well a year and half later the front differential is going bad again! I called my dealer and they told me that it wasn't covered because I was not in warranty any longer. In fact, I was told that the replacement differential was only covered under my original warranty which meant that the warranty for the second differential was only the 2000 miles left I had on the warranty. Now explain this to me. I have recently done some investigating and found that the part number of the replacement differential they installed in my truck has been updated again yet they won't take care of me. I've got half a mind to find a Toyota/Ford dealer and go trade it in without saying a thing to the dealer. After I drive off in my new Ford they can be stuck with the piece of junk. Does anyone at Toyota actually read these complaints. Do they actually resolve any problems listed on this site? I doubt it but at least I am letting others know to steer away from the Tundra and Toyota.

I've been complaining about noise/sluggishness to Toyota for a while now. They kept telling me its my tires. I took my 2004 Cmry to another dealership to find that i've been given conflicting reports as to what the problem is. Suburban Toyota tells me i need a water pump which i had repLACED IN 2008. Now they're telling me i need another one. Along with these things. I am pised off. I was there in March 2011 where none of these recommendations were made. 1) Front crank seal 285.00 2) water pump........600.00 3) trans pan gasket 260.00 4) rear sway bat bushings 140.00 5)battery/terminal....230.00 6) oil pan gasket......(had relaced in Jan 2011 and still under warranty. Ironically, Suburban Toyota told me: power steering lines...330.00 water pimp..................600.00 positive battery termnal. 119.00 I refuse to be a scapegoat resulting from Toyotas multi-million dollar lawsuits and will fight to the bitter end. I've had many cars and hve never had to replace 2 water pumps within having owned the car. I believe they put a used part into my car IN 2008. Dave Davis ...the perpretrating Svc mgr has never been on the cus side and has never been willing to help...me at least . I had faith in Toyota up until this latest fiasco with my 2004 Camry. Until they prove otherwise, I'm beginning to believe that maybe Ford does have a better idea. Check out the Oct 2011 Consumer Reports. Not a pretty picture for a corporation who perpretrated a fraud. Incidently, i did stay on top of my maintenance.

I purchased Toyota Etios in January'2011 and used the vehicle for approx. 1600 kms till 14.08.2011 when suddenly the vehicle broke down. I towed the vehicle to service centre (Budha Toyota, Patna) where after replacing FUSE at the cost of Rupees 400/-, the vehicle started functioning normal. The service centre advised for complete checkup to avoid such break down in future. And after 15 days of thorough checkup of vehicle by the service centre it was informed that some COUPLER is missing and the cost of replacing the coupler is Rupees 36000/-. Kindly define COUPLER, it's importance and use. The vehicle is still with service centre for further research by the representatives of the centre. Action proposed may please be intimated for early resolution and safe & complete delivery of my Vehicle. Mobile No.- +919717974605

The electronic key to my 2011 Prius fell off my key chain somewhere in a Wall Mart grocery store. Imagine my surprise when it cost me $485.73 to replace the car key! This is an example when technology works against the common human being.

i have purchased a toyota etios in the year 2011, it had just run 5090 kms and i have faced many problems related to the vehicle as follows , firstly the car was not taking any pick up , secondly the suspension problem and thirdly poor average. i am very disappointed with the vehicle as i already filed complaint against it with the dealer but nobody assisted me , and finally when i had appointment with the dealer of 3rd sep 2011 while on my way to the service station my car breakdown , i called on roadside assistance n the help reached me in 4 hours not as per promised i.e 1 hour , now they are saying that the problem occured due to fuel , well i have other cars too (pajero,maruti sx4,mahindra scorpio , maruti swift ) all are running on the same fuel why they did not caused any problem ? i mean the fuel is same , fuel provider is same now your dealer is saying that there was the problem with the catalytic convertor and i will be charged 22k for the repair of the same , i am totally disappointed with the vehicle and planning to move to the consumer court , i want my refund of money any how

My 2010 Camry came with Bridgestone Tires. Worn out at 20k. Toyota blames Bridgestone, Bridgestone blames Toyota. I replace Bridgestone with Michelins.Had realignment and it rode great for about 10k miles. Tires are feathering and making terrible noise. Toyota Camry has an alignment problem. Best friend bought at the same time and has also had the same problem. I cannot recommend Toyota to anyone. There is a problem. Check out this web site. http://www.tire-information-world.com/toyota-and-bridgestone-tires.html. I am probably going to trade.

My wife and me bought a 2009 Prius last Thanksgiving. We got a flat tire today, I used the jack come with the car to raise the car. The jack was defected and the car almost broke my right arm. I will go to a hospital to get my arm checked. I am very angry to get a defected component from the car dealer almost break my arm.

I purchased a brand new Avalon from Hale Toyota, Roanoke, VA with extended (Gold) warranty on December, 2006. The dealership promised me any repair upto 72 months and 100000 miles. Nearly after reaching 40,000 miles after 65 months of usage, the A/F Sensor failed, check engine and tracksion control light started coming out due to A/F Sensors. Now the dealer is saying, I need to pay $1500 to replace the parts since additional warranty doesn't cover for exhaust manifold. What a rip off? I paid a premium for this car and nearly broke in keep running this car. My cost of owining this car far exceeded most expensive cars. Hope Toyota management should intervene and resolve these design related issues and provide some assistance for owners like us.

Hi there, i got a new toyota fj cruiser 2011 in Doha Qatar and suffering shaking steering wheel at 100 km , i went to the dealer 3 times, 2 times wheel balancing then tires replaced. Yet the problem still as is and no one there could solve it -two other friends suffering same problem also with fj cruiser 2010 and 2011- so Please Please Please I need an answer from you identifying this problem and the solution to solve it. Please reply, Regards

My wife Shirley purchased a 2006 Toyota Tacoma, new in 2006 from Chuck Hutton in Memphis TN. Also purchased extended service agreement at that time. Dealership salesman said it would take care of everything. Gold agreement. At around 20,000 miles noticed extra wear on tires due to front in being slightly bowed in. Carried back to dealership, put on machine. Service mgr. said everything ok although tires still wearing outside. I have replaced the front tires 2 times. Over $400.00. By the way, they charged me $90.00 to check it. Tires still wearing unevenly. Aug. 11 Light from air bags came on also had recall on floor mats. Carried to Toyota dealership in Dyersburg, TN. Service Mgr. called told Shirley it would cost over $400 to replace sensor. $200 for parts plus labor. Told him we have a Gold service agreement. Insurance company said the part not covered. I been out over $800, to keep this truck operating safely, beside normal expenses. Gues it's time to go back to American Made. We will never by another Toyota Product. I also will send a copy of this to local newspapers. 901-489-2654

To Toyota Sir/Madam Thanks Toyota Topsel We are happy with your feedback. Thanks to you to response us & solve our problem. Please being with us always like this. One request from my side, please fixed a camera in your servicing room and put a TV on outside for your customers because you donâ??t allow customers in your servicing room but we want to watch hole repairing process in our won car . Otherwise we give you the marks â?? 100/100

I purchased a new Toyota Yaris from McCarthy Toyota Edenvale with additional extras - since then my car has been in 9 times - electric windows don't open and close, smash and grab bubbling, central locking not working and the list goes on and on. The service received has been disgusting!!!! Yesterday morning I contacted the sales person after dropping off my car yet again and informed him that I have had it with all the problems experienced and would prefer to have the money reimbursed for the electric windows. I then sent an email to confirm our discussion and requesting the above. I got a phone call at 16:15 to inform me that they have replaced the entire system, this after I clearly mentioned I did not want this done as I personally feel they should have done exactly that after my car was back the 3rd time. Why after nine times and after mentioning I wanted my money reimbursed do they finally wake up and assist. The workmanship and service received has been appalling - they should be taken to task!

Mccarthy toyota in pietermaritzburg is shit was not satisfied with the way they serviced the car. Went to complain but the service department manager called Dave was rude!! If you know what's good for you do not take your car there

To TOYOTA Sub : Complain against Toyota Service Centre Respected Sir/Madam I am an owner of Toyota Fortuner No.-WB-06F 5608 (Model Code no. â?? KUN51R-NKMSYX), I have some complain against Toyotaâ??s Service Centre (Topsel Pvt. Ltd. ). I purchased this car on 04.02.2011. According to you within servicing period no money will charge for service. But firstly, after every servicing a huge amount of money will be charged for this. Secondly, servicing of all mentioned criteria didnâ??t do by your service centre and sending the car to me. After one day they will call me to resend the car for servicing. What is all that? How can a Service Centre send the car without clear of all problem of a customerâ??s used car? If During this period any accident will occur, who will responsible for the accident? Can your company take the responsibility? If your work will not completed totally then why you send the car to me? I purchased the car for my office use purpose but if youâ??re servicing take so long that should be hampered my job. Can you bear my loss? For recolour of my car (measurement: 12 inch/0.5 inch) charged by you Rs. 5000/- but after market survey I knew that maximum charges for this is 500/- rupees only. What is this? Why it does too much differ from others? I tell to servicing my carâ??s AC, roof (roof is start to vibrate whenever the car covers long distance), wind shield etc. But only washing the outside area of the car send it to me. No proper servicing done by the company. Next day they call me to resend the car. Why they return me without servicing? What type of pranks you doing with me avoiding yours serious responsibility as a service centre? Why you joking with your customers in cost of their life? Thanks Yours, JAMIR MONDAL Jamir Mondal Real Estate Developer Pvt. Ltd.

My 2006 toyota corolla threw a rod the car has only 55000 miles on it and we bought the extended platnium warranty. now toyota will not cover this because they say we did not maintane the car. We have receipts proving that the oil changes were done. but because they sent their parts manager down to look at my car (because i took it to my machanic. toyota had to send someone to inspect it.) Now the parts manager for Findlay Toyota took pictures and said that it looked like the oil has never been changed and that they will not fix it. even though i have receipts of the services performed on the vehicle they will not honor them. How does a parts manager override a machanic and tell me that the receipts i have are no good. when you try to get answers from them they just give you the run around. their is also a recall on this vehicle and in the recall letter that i received it said that this recall could cause your car to shift rough or not start at all, When i asked toyota about this they said that thats not what the recall was about. (Then why did it say this in my recall letter?) If the car is shifting rough, it could potentally cuase other problems in the future. Anyway they dont want to fix my car and they tell me that this is all my fault and that they will not cover the repair also due to the fact that i didn't take my car to toyota to have the service done when in the contract it says that i am able to perform oil changes my self or take it to my machanic they do not want to honor their warranty. Do not buy a car from Findlay Toyota cause if you have a problem or consern they will go out of their way to not help you.

i made a mistake buying toyota etios V from millenium toyota in thane. toyota has played with its brand image by launching economic car in india and has to use cheap parts in the car to make it cost effective for company to sell cheap at price. i have bought this car on 7th may 2011 from millenium toyota, thane and infact car has stayed more in workshop than in my custody. three time since the car is bought it has been send to workshop. today itself car is at workshop since last one week. i will never recomend anybody to buy toyota etios.

We have been using this Branded Car since alst many years, but we have never faced any problem, but recently our Car was sent to the Garage for a peculiar Mfg fault, which is not been repaired till date since last month and moreover we fail to understand that such a reputed Co has no system of keeping their Clients updated. Hence, I sincerly request the Authorities for please look into the matter & resolve this issue.

I use a Toyota Camry 2003. I have tried all my best to repair a break error with the best Automobile Mechanics in Nigeria but it has proved impossible. The break works firmly on a smooth road but whenever I come to any rough road or pot holes, the break completely fails. I almost lost my life on a 4 hour journey two weeks ago when I applied the break and it failed. I lost my bumper, bonnet, fenders and Radiator at this accident. I finished the replacements today at the cost of over $1000 equivalent. I love Toyota but I hope my love does not cost me my life. Please help me. I have spent all I can but cant fix the break problem. Please help me with an entirely new break system or what is your advice.

I use a Toyota Camry 2003. I have tried all my best to repair a break error with the best Automobile Mechanics in Nigeria but it has proved impossible. The break works firmly on a smooth road but whenever I come to any rough road or pot holes, the break completely fails. I almost lost my life on a 4 hour journey two weeks ago when I applied the break and it failed. I lost my bumper, bonnet, fenders and Radiator at this accident. I finished the replacements today at the cost of over $1000 equivalent. I love Toyota but I hope my love does not cost me my life. Please help me. I have spent all I can but cant fix the break problem. Please help me with an entirely new break system or what is your advice.

We bought a brand new 2010 Tacoma from Glenn Toyota of Frankfort Kentucky. After 650 miles the engine blew while we were on a road trip hundreds of miles from home. It took 2 days and the regional manager to get us back on the road with a different colored truck. We went to get it serviced at the scheduled time and were treated less than human. We moved our services to Greens Toyota of Lexington, Kentucky. The service was great at first. Then we had an accident and took it into the Collision Center. I have never met so many crooked and ignorant people in one place in my life. It took weeks for us to get our vehicle back, and they tried to get 500 extra dollars out of me, after they took a short-cut in repairing my vehicle( which should have made it cheaper). Stay away from Lexington or Frankfort if you buy a Toyota.

I've bought 5 Toyotas from Rivergate Toyota (Nashville, TN) over the past 20 years but will NOT do so in the future. (Will not buy ANY Toyotas in the future, for that matter.) Quality is declining. My 2005 Camry with 100,000 miles stalled in heavy interstate traffic (with scared and shocked daughter behind the wheel). She could have been killed....all due to a faulty throttle body assembly. Had to pay an arm and a leg for repair. Toyota knows this is a faulty piece of equipment but will not do anything about it. Also, both rear speaker covers have shredded and disintegrated into hundreds of pieces, for no reason at all. Poor quality. I noticed multiple online complaints about these speaker covers. Yikes....Toyota needs to get its act together desperately. I've learned my lesson and not only will not purchase another one but have made it my goal and purpose in life to steer others away from Toyota purchases.

I have a '05 Matrix that I bought new. This is my 7th Toyota and this vehicle has had absolutely no problems and has only required routine oil changes, brakes, tires, etc. About 6 weeks ago it was approaching 300,000 miles (I have a long commute) and I was looking forward to this milestone. But, when the odometer reached 299,999 miles, it stopped and would not progress further. I contacted Toyota and they referred me to a dealer. The General Manager at the dealership said he had a Prius come in the previous month with the same issue. A search of the web shows that this a a common problem with many, if not all Toyotas. The General Manager of the dealership contacted the district rep who eventually agreed to provide a replacement odometer, but I was to be expected to pay the $130 for installation, which I refused to do. This is purely a design/engineering problem, not a worn out water pump or other part that wore out, this odometer was designed to stop at 299999 miles. My State requires that the mileage of a vehicle be listed when it is sold or traded in, I can no longer determine when to change my oil or rotate tires or perform other required service. The dealership also has told me that not being able to give the correct mileage would decrease trade in. While the dealership has been very helpful, Toyota has been rude and basically has told me to deal with it. They boast on the longevity of their vehicles, but I am not longer able to prove it. I have filed a complaint with the Better Business Bureau who contacted Toyota who told them the same thing. I have now filed formal complaints with the U.S. National Highway Traffic Safety Administration and the FTC Bureau of Consumer Protection. I have been a loyal Toyota customer for decades, but thanks to the company's attitude and the idea of event putting a limit on an odometer has likely ended my intentions to automatically look to buy another Toyota. I am HIGHLY disappointed with their actions.

I bought a Toyota Corolla 2009 MMT and i had some problems with the gearbox and i visited Toyota Egypt they amended something in the gearbox and they claimed that they put an additional part in the gearbox. on the 11th of July, 2011 the gearbox stopped working and i visited the Franchise of toyoyta egypt. since then the car is there and nothing has been done. i even called them many times and all i hear is: nothing yet

I had pretty good Toyota ownership experience until I leased a Toyota 2010 RAV4. After only 5,996 miles, all keys lost remote control access to the car. Safety issue concerns made me bring the car to the dealership just to make sure there's no more serious issue than a possible bad battery (but after only 10 months??). It took almost 3 days for the dealership to figure out exactly went wrong. Initially they said it was a circuit issue (which is covered by the warranty). Then they blamed small animal(s) chewed up the harness (which is not covered by the warranty). And it cost us $1,600 out of pocket to repair!! I had own a Corrola and a Camery for 15 years and had never had a problem or even heard of such an issue. Customer service at Autoland Toyota in Springfield NJ is poor. They didn't provide shuttle bus as promised when I dropped off the car and technician couldn't care less about customer concerns. After paying $1,600 for repair a 5996-mileage, 9 month old, 100% accident-free car, the dealership asked us to pay for the 3-day rentals! The best way to stop this kind of irresponsible behavior is to stop doing business with them and tell my friends and neighbour about it.

Recently I purchased a new Hilux from the Toyota Dealer in Hua Hin Thailand and had them register the vehicle. What they gave me was a copy plate which under Thai law I cannot drive the vehicle beyond 6 PM and after 2 months have only just found this out. In addition to this I travel extensively around Thailand and have been stopped numerous times by the police because of this licence plate and have managed to talk my way out of being but into jail or having my vehicle confiscated. Of course this involves facilitation payments but its the only way to get out of a sticky situation. I have contacted Toyota Head Office in Bangkok on July 10, 2011 and here it is 4 days later and NO response from them. In addition to this when I purchased the vehicle I bought a few extras such as a bumper guard. I made a new appointment to have this installed since it was not in stock when I purchased or picked up the vehicle. They had plenty of time to get the parts and install since the truck sat in their yard for 2 additional weeks before I actually picked it up. When I finally got a new appointment they said it would be done in 45 minutes time. Well, I sat for an hour and a half before anyone even touched the truck but this was only after I got after them. When they finally started to install the bumper guard I watched the technician sit down and start reading the instructions for installation. I would have thought this would be standard practice for them but guessed wrong. They then changed the technician who drilled holes in the bumper of the vehicle but nothing lined up. Upon installation one side was higher then the other. It is now one month later and I am still waiting for a new bumper and guard to be installed. It is the worst service ever and if I have a choice I would NEVER buy another toyota in my life and they certainly dont seem to care. Customer Satisfaction is certainly NOT on their priority list.

I was a loyal Toyota owner for more than 20 years and loved the quality of their cars. Until I leased the 2009 Toyota Matrix in Sunset Orange. The first time I drove it â?? for about an hour and a bit â?? I was in so much pain I had to turn around and go home. The shift and centre console jambs me into such a small seat with no leg support or room for someone that is 5â??7â?³. I had to remove the footrest so I could actually sit in the car without my knee in my chest. Toyota couldnâ??t do anything about it. The orange paint chips and scratches super easily all over. I also think itâ??s unethical that Toyota benefits financially for a major design flaw by indicating that customers should only use Toyota driver floor mats. And finally, I am right now paying more than $1,000 for a three year old car with totally shot and and unsafe front and rear brakes. Why wasnâ??t this caught during any of the service calls? Plus they can find Toyota parts for only the front brakes. The are trying to cobble together some other manufacturer parts for the rear ones. I will definitely never buy another Toyota car.

I own a Toyota Innova in Bangalore India. The service rendered by your dealer Nandhi Toyota in Hosur Road is SOOOOOOOOO BAD that I will never recommend/buy a toyota again

Bought a 2004 sienna because we wanted a long lasting car with years of worry free driving. It had one owner and was certified pre-owned or whatever. Here we go: 1: heated seat broke. 2: rear heat blows cold 3: driver's side doorstrap is broken. (mine along with 600,000 other siennas. Next time I guess I will buy a Kia as long as I am going to be paying for all these expensive repairs. Why buy the most expensive minivan and pay for repairs too? Sorry Toyota, not impressed.

Dear....... Fisrt of all i have alot of complaints about the car that i recently bought it in 2011/6 (toyota corolla ,model 2010 highline ,ODO 5224km still in warranty) 1- The steering wheel shakes when i press brake padel badly and i feel that i'll lose control of it and lead to jerk the steering wheel and the whole car like earthquake. 2- Rear brake system is lock always at any speed and make some noise too. 3- High noise come from bottom of the engine on non-paved ground and coarse ground. with respect to TOYOTA CORPORATION Reputation * (HINT) I have all this problems since i bought the car - I think that i'll die soon because of you and i want to get my money back PLEASE because i bought the worest car ever This is not Toyota i knew it was a legend toyota egypt Sincerely Architect Abdallah Adel mobile number +20114008844

I have a new 2011 Toyota Corolla that seems to know how to work the gas peddle better than me. At cruising speed on any road while just holding the peddle down slightly the computer jerks the RPM'S down and up 300 or so. Local dealer has look at it twice plus another new corolla and it did the same. "It drives as designed" was the diagnosis. It drives me crazy. It happens at any cruising speed. I might have to just dump it. I have been driving since 1970 and know how to feel the road with my right foot and know when to give it gas or not.. Not a computer....

Toyota professes to be "committed to safety." -- this could not be farther from the truth. Consumers need to hold this Corporation accountable.

My daughters got in a two-car accident on June 26, 2011 in my eldest daughter's 2008 TOYOTA RAV4 -- my daughter was hit directly on the passenger-side, front end -- (and then smashed into a street sign AND telephone pole) THE AIR BAGS DID NOT DEPLOY. Note-the airbags in the 2005 HONDA Civic that they hit (driver W/two passengers) DID deploy. All five victims THANKFULLY walked away from the accident. When we went to our local Toyota Dealers to get an explanation as to WHY the airbags did not deploy we were treated very RUDELY. We purchased the RAV for our daughter BECAUSE of the safety features -- it was our FOURTH Toyota purchase!! We are now shopping for a Subaru - SPREAD THE WORD!!! - Toyotas are DEATH TRAPS and their customer service is the pits!!!

Took my 2005 Toyota Tacoma in the Uniontown, PA dealership to look at my AC unit and why my engine light was on. After several hours they found that there was a leak in the AC and also the tranmission range sensor circuit was not working. Estimate at this time was $600. Didn't have this at this time and told them I'll be back at the end of the month which was June 20ll. When I called back on June 28th they didn't know what was going on. Talk with the girl on Tuesday, June 27th (Wendy) she said she will call back the next day because they need to order parts. I called back the next day and Wendy was off that day and no one knew what was going on. The Customers Relations Manager came on the phone and said that the estimate will now cost $1700 instead of the $600 that was told the first of the month. They just got a letter stated that parts for this would actually be more. What is this??? Been a loyal Toyota customer for several decades. Not fair at all and I think you are messing with us and actually want more money for a car or truck that is suppose to bring a good opinion. Lies and I mean lies. Going to the Better Business Bureau and put Toyota down if something is not done to our (customers) advantage.

Toyota Motors has the worst customer service. I tell everyone I can not to buy a Toyota. We were ripped off by Toyota santa Monica. they told my wife here credit was bad and she would have to pay a high APR to get the car. Our monthly paymebnts are around $440 a month. Hell, icould lease a car for half that price. Neither T.S.M. or Toyota motors seem to care about our plight just pay the money. I've been paying for 3 years and the balance is higher than the blue book value. Ridiculous. She was told she would get a rebate when she bought the car. She only tgot the rebate after numerous ignored calls prompted a threat of a lawsuit. Now i go by that dealer and I see prospective customers pondering a decision i tell them " do not buy form T.S.M. I would recommend a Toyota period. I drove a chevy Iobn recently it was a better car than the Toyota Crapolla we bought. Shame on you Toyota. Go back to Japan!!

Toyota Motors has the worst customer service. I tell everyone I can not to buy a Toyota. We were ripped off by Toyota santa Monica. they told my wife here credit was bad and she would have to pay a high APR to get the car. Our monthly paymebnts are around $440 a month. Hell, icould lease a car for half that price. Neither T.S.M. or Toyota motors seem to care about our plight just pay the money. I've been paying for 3 years and the balance is higher than the blue book value. Ridiculous. She was told she would get a rebate when she bought the car. She only tgot the rebate after numerous ignored calls prompted a threat of a lawsuit. Now i go by that dealer and I see prospective customers pondering a decision i tell them " do not buy form T.S.M. I would recommend a Toyota period. I drove a chevy Iobn recently it was a better car than the Toyota Crapolla we bought. Shame on you Toyota. Go back to Japan!!

injector rattle problem,loosing fuel economy and power,replaced clutch,plate,bearing,machined flywall after 60000k,now have 100000 and bearing is ratteling again ,not happy.

Infinium Toyota

I have been a loyal Toyota customer for several decades and several cars. In the past I always received wonderful customer service when talking to someone from the National office. Not anymore.... I was told that with 75,000 miles my RAV4 is "old" and I really should not expect it to perform well. Not exactly a way to elicit customer confidence Toyota...... You are not just dropping the ball but also losing credibility and customer loyalty.....

Etios in short is an incomplete vehicle like a baby born prematurly. It is having a modeate enine with decent dynamics ut cost cutting in other areas especially related to comfort has resulted in a half cooked product. As for being categorized as an economical product; I feel that as ocmpared to other toyota it is economical. But compared with its peers it is not a economy product and by no stretch of imagination can be described as value for money product. Once euphoria over Toyota badge goes, then Toyota will have to pull up its socks and improve Etios in many areas. After driving for few kilometers the vibrations get more intense and are felt through steering, dashboard, side arm rest and seats as they vibrate and make the journey tiring and boring for driver and passengers as well. This Vibration effect increase as the AC is switched "OFF". You can live with it in Summers but what will happen in Winters?. include the absence of Weather gaskets in all the four doors. The absence of the gaskets make it convenient for dust, insects, lizards, cockroaches to get inside the Toyota Etios Sedan. Moreover the inside gaskets stick to the door in a manner that if you open the door after the gap of even 2 days, the door becomes very hard to open as the rubber gasket stick on the open-able door surface.and also the Quality of the paint is very poor, which just gets away as soon as it come in contact with any surface. The average is also close to half as claimed by Toyota. Toyota Etios Sedan does not deserve to be even categorised "SEDAN" as it does not provide the basic comfort. It is by the virtue of the design that it is called "SEDAN" Toyota Etios Sedan occupies more space on Road, but not in owner's heart. Also visit www.myetios.com to understand the pain of the customer.

DEAR Mr. KAMAL SHARMA, I AM STILL LOOKING FOR YOUR MAIL THAT WHY THE CAR IS DELAYED FOR FOR MORE THAN 10 WEEKS AS COMMITTED EARLIER BY YOUR REP. WHILE BOOKING THE CAR IN THE MONTH OF MARCH THAT CAR WILL BE DELIVERED BY MAY END 2011. BUT AFTER MAY YOU ARE STILL SAYING THAT THE CAR WILL DELIVERED TO ME AFTER 7 DAY( AS PER TOYOTA POLICY) AFTER RECEIVING THE PAYMENT OF FINANCE AMOUNT + MARGIN MONEY. I ALSO SPOKE TO Mr. KHURANA( MANAGER) GALAXY TOYOTA, HE STATES THAT THE WAITING PERIOD IS 8-10 WEEKS AS ON TODAY FOR THE DELIVERY OF THE TOYOTA ETIOS 'G' MODEL CAR. THAN WHY MY CAR IS DELAYED FOR ANOTHER 4 TO 6 WEEKS. IT IS STRANGE TO KNOW THE POLICIES OF THE TOYOTA COMPANY.THE COMMITMENT TOYOTA MAKES IS ALL FAKE/UNSCRUPULOUS. THE GALAXY TOYOTA FAILS TO DELIVER THE CARS ON TIME. ALOK SINGH These things (tsunami and earthquake) happen once in 100 years, there is no reason to change the JIT philosophy. Car production is a very complicated business, very difficult to handle ... It becomes smooth with JIT. On localisation, we are already taking all steps to increase it across our products, Toyota Kirloskar managing director Hiroshi Nakagawa said Thursday. He said after the Japanese crisis, the waiting period for some models (Etios sedan particularly) has risen significantly but the company changed the product mix and taken other steps to correct this. So Etios, for which customers had to wait for six months earlier, is now available within 8 weeks and this will go down further to less than 4 weeks before June is over, he said. Sales of Etios and the Etios Liva (hatchback on the same platform) are projected to be over 60,000 units this year.

I own Toyota fortune which I bought in the first weak of March 11 and was nearly save by god as the brake padel of my fortuner got so hard as if i was stepping on something immovable and the vehicle didn't stop imagine some thing like this happening to you at the speed of 80 km/ now the vehicle is at the workshop since last three day 16.06.11 they claim the brake booster and the master cylinder of the car has failed they both need replacement and I have called toll free center and till date no body has bothered to talk to me I am really repenting having bought the car never expected this kind of product ans service for Toyota

I own Toyota fortune which I bought in the first weak of March 11 and was nearly save by god as the brake padel of my fortuner got so hard as if i was stepping on something immovable and the vehicle didn't stop imagine some thing like this happening to you at the speed of 80 km/ now the vehicle is at the workshop since last three day 16.06.11 they claim the brake booster and the master cylinder of the car has failed they both need replacement and I have called toll free center and till date no body has bothered to talk to me I am really repenting having bought the car never expected this kind of product ans service for Toyota

2011 Camry bought new on October 16, 2011. Yesterday it was 8 months old and has 6,500 miles and the tire blew. The Toyota roadside assistance came and said the problem is on the inside wall that it was not a nail or outside hit. I called toyota customer care-they dont care and say call manufacturer, duh. I googled these tires and Toyota and so many others explain the same issue. After just 8 months a tire shouldnt just blow without outside cause or excessive mileage, neither are the case.

My 2007 Tundra, with 61,000 miles, showed a code P2441 secondary air injection problem. Going to cost $1000.00+ to fix, PLUS, there are a LOT of complaints about this. What really angers me, is that parts have been back ordered, for 1 MONTH, because of demand, i guess, and I am forced to drive around an underpowered, dangerous vehicle, waiting for parts. Love my truck, but, next time I am looking else where. I have purchased 5 toyotas, in ten years. This mishandling of the problem, is the last straw. I went to Toyota, for reliability, over the domestics. Look as if the domestics, are more reliable, than toyota. Don't mind a vehicle breaking down, BUT, when they can't get parts, for over ONE MONTH, what's up with that. no longer a toyota fan. will buy ford, next time.

Went to Jeff Hunter Toyota yesterday afternoon. Wanted to see the RAV4. I've been researching for a few days and knew what I wanted to see and knew how much they are. He leads me and my wife to look in the car through tinted windows. Talked about the sticker price. Walked us all around and never once opened up the car. I wasn't needing a test drive I just wanted to check out this car I've been studying and show my wife. We spent at least 30min. listening to him handle us. He assumes I'm not a buyer so I get treated like a bum or a child. I'm over 50 years old and I've had my own remodeling business for over 15 years and if anyone in my company treated anyone in such a way they would be readjusted so to speak. I have an approved equity loan waiting for an amount. I'm not indigent. To be insulted in front of my wife of 26 years didn't go over to big with me either. Wouldn't even open the car. Oh I would hate to be that bad at my job.

We are on out third radiator for our 2004 Toyota Sienna. Paying one grand out of pocket this time. The vehicle has only 108k. It is leaking from the upper drivers side corner. In reality there are too many other problems with this vehicle. We are going with an Odyssey next time. It is a shame that the quality in workmanship has gone down so far.

I own a 2007 Tundra with 62,475 miles and had a check engine light. I took it too the dealership and found that it had a Technical warning sheet for water in the air injection switching valve, which means it is a defective part. They had extended the warranty to 5 years and 60,000 miles do to this problem. They covered the cost of the parts but I had to pay the labor which was 435.82. Now I have been a toyota fan since 1986 and this is my 5th new toyota and I am still happy with my truck but I feel that since they knew about this and I was only 2,475 miles over warranty they should have covered all costs. And Also the dealership said they would wash the truck but didn't when they had it for the entire day.

5 DAYS AGO SERVICE MANAGER AT PARKWAY TOYOTA, ENGLEWOOD CLIFFS NJ CHANGED BOTH HEADLIGHTS FOR REPEATED MALFUNCTIONS. TONIGHT, ENTERED THE CAR AFTER DARK, HAD NO HEADLIGHTS. FLASHERS WORKED, REAR TAIL LIGHTS OK, BUT NO HEADLIGHTS OR RUNNING LIGHTS. RESTARTED CAR ETC--NO HELP. THEY HAVE A REAL PROBLEM. I WANT A CALL FROM THE DISTRICT MANAGER. FAILING THAT, WILL INSTITUTE CLASS ACTION SUIT FOR $300 MILLION I AM NOT KIDDING FREDERICK SMALL

Toyota, To Whom it may concern. Re: Cabe Toyota in Long Beach, California and our 2008 Toyota Avalon (Toyota's "supposed" flagship vehicle). After looking at several competing brands my wife & I decided upon the Toyota Avalon. WHAT A MISTAKE!!! 27000 miles ... yes, that's right just after 27K miles ... the exhaust cam and overhead cams are having to be replaced on our 2008 Toyota Avalon? After having driven Mercedes & Volvo models to well over 250+ K miles with NO problems! Zero problems! This speaks reams about Toyota and Toyota products. The work being done is covered under warranty and with that said, who cares! Are you kidding me? 27K miles & the OHC's are having to be replaced? The loaner car they "rented" us was a Corolla ... that's correct. Bring in an Avalon and get a "tin can" for a rental. In addition to this Avalon, we currently have two Volvos and a Buick, ALL without a problem. I can tell you this ... WE WILL NEVER BUY ANOTHER TOYOTA AS LONG AS I LIVE! Not only that, but I will do everything I can to let people know what pieces of junk these vehicles are. I am going to purchase the extended warranty ... IF, if it's transferable ... and will trade this Avalon as its warranty is out, in about 11 months. This serious engine defect may forbode even more problems, not why a person buys a new car, supposed to be "problem free" which this Avalon has not been by any stretch of the imagination. Once we get this problem behind us we will never darken a Toyota showroom again. Sincerely, Michael in Long Beach, CA.

Ny 202 Highlander AC/Temp COntrol unit #55904-48210 is Broken- Seems this part is a common and expensive fix-and can be a SAFETY issue with the air bags- Toyota needs to recall these units-A replace them all for FREE ! I called them and they pretty much said "too bad" I will never buy another toyota-They are BAD PEOPLE and don't care about customers

Dear Sir, I am the Director of a company doing business with Idea Cellular Ltd. for the past 10 years. I was impressed with your advertisements regarding features of your newly launched Car Viz. "ETIOS". As such I booked the Car and took delivery of the same on 28th Jan 2011. On using the car for a few Days, I felt totally disappointed by its performance. It does Not match the Toyota Standard in anyway. The interior of "ETIOS" is of very poor quality and while during the noise from the vehicle makes the passenger very Uncomfortable. We have been using Toyota Cars since long and have blind Faith on Toyota because of its Brand Name in the Field of Automobiles. Excellent Performance of your Earlier Vehicles and Good Customer Relationship with Satisfactory Feedback has kept the name of Toyota as First preference in the minds of the Customers. But your "ETIOS" has totally disappointed me and made me unhappy with its poor performance. As such I have stooped using this Car and parked the same for your Expert Opinion, Advice and Further action in this MAtter shall be Highly Appreciated. Thanking You Harsh Narula 9891040400, 9891040401

I have 2003 sienna which has only 60000KM mileage. My wife uses it for picking up kids to and from school everyday. We never have a long distance drive. We live in BC, so the winter condition is also mild. We park the car inside the garage. The car basically is pretty new. Today I found out that the top part of both front shock absorbers are seriously rusted. The part are covered by a plastic tube. How can it happen? I am wondering if anyone else has the same problem. How can file a complaint to Toyota ?

I had my Highlander for 5 1/2 year with 51,000 on it. The problem happened 2 months ago, the right rear window came out of the regulator. I did not take it to the shop because I know it will cost me a lot. I tried to fix it my self, and found out that the power window motor was busted too. I sent a question to google website asking "How long should a car window motor last" Most of the answer were "As long as you own the car". I have grown up kids and they never played this window meaning "open, close, open, close", in short we operate it in normal way. I don't want to buy a new motor because I cannot accept that for only 5 + years something major will happen. I had a 1994 Corolla and everything electrical are still working well. The only things I changed electrical so far are the alternator and starter. So I ask you this question, How long should a Highlander window motor should last.

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We bought a 2010 Highlander in December of '10 from Grossinger Toyota in Chicago. They installed an "after market" navigation system as a deal sweetener for us. It's now May and the Nav. system goes out, and Toyota won't fix in under warranty because it's not their product, even though they installed it in house. We have since moved to Boulder, and the dealership here can't even get Grossinger to call them back...after 2 days ! This is not the way to rebuild your failing image Toyota. The people at Grossinger should all be unemployed.

I am writing this letter about my 2006 toyota tacoma prerunner trd. The tail gate seems to have been built less reinforced that my 1999 sr5. Im not sure if there is a fix to this issue, but if so please let me know. Thank You.

I have a 2005 Toyota Avalon. I was a very happy Toyota customer for years but now I am not so happy. I have taken my Avalon more times to the shop for repairs, recalls, replacements in the last 2 years than in the 13 years I had my Camry.

Pathetic to say the least; I purchased a brand new Toyota Fortuner from Godrich Toyota in June 2010. Living in Middelburg it is more convenient to send it for services at Barloworld Toyota. For the last 3 services (namely 20000km, 30000km and 40000km) I have been requesting to fix the rear PDC. This was purchased with the vehicle and not a aftermarket fitment as I was accused by the Manager Pieter Cilliers. He then said it is not there responsibility to repair and I must send it back to Godrich. Or they could repair it but I will be charged. Is Toyota not the Original Equipment Manufacturer? Why must the customer go out of his way to repair a fault on a Toyota?

2000 toyota camry with 4300 miles. engine is ruined by oil sludge.